Sales

We can provide test samples of our cameras on a loan basis, to those companies that want to test their features, through a dedicated loan contract.
This contract allow our customers to get our products and test them for a limited period of time (1 month): it is limited to those companies having registered offices within the European Union.
If you wanto to know more about this opportunity, please write us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Just click on the User Area - Support button, on the top right menu: you'll find a login form where you can insert your username and password.
Once logged in, you can browse all the available resources and download them.
Don't you have an access? Write to us at This email address is being protected from spambots. You need JavaScript enabled to view it.: we'll take care to create your new User Area.

Alkeria has various camera series in its product line: each series has several models, with different resolutions, color modes and accessories.
To identify a specific model version, Alkeria uses an internal codename system that allows to describe every camera specification with a unique code.
Understanding how this code works can be useful to our customers both to identify correctly a camera and to request information or ordering to our sales department.
Every camera code is composed of three parts: camera model, color option, lens adapter.

  • Camera model. This is the first and main part: it includes camera series and information about sensor like resolution, manufacturer or number of lines (speaking of NECTA cameras).
  • Color option. The second part, separated by a hyphen, defines the sensor color option for each camera model. In our product line we use different sensor families, most of them available in color, monochrome or Near-Infra-Red (NIR) mode.
  • Lens adapter. Last part of the code, indicates which lens adapter the camera is equipped with.
    It’s the only part that can be omitted, in the case you’re choosing a camera without any additional lens adapters.

 Nomi modelli

To ensure the best customization, Alkeria cameras are produced only after defining the customizations to be implemented, together with the customer.
So, lead time may vary, depending on order quantity, current production queue and requested customization.

You have to get in contact with our Technical Support: go on our website, into your User Area you'll find on the right sidebar a dedicated section for technical issues.
Please point out your camera model, its serial number and reported issue: our technical staff will guide you throgh the repair procedure.
As regard repair costs, the terms defined in the viewing contract are valid.

You have to get in contact with our Technical Support: go on our website, into your User Area you'll find on the right sidebar a dedicated section for technical issues.
Please point out your camera model, its serial number and reported issue: our technical staff will guide you throgh the repair procedure.

Alkeria products can be shipped all over the world using the services of selected shipping companies. We only use shipments by air, tracked and covered by insurance.
Shipment costs are in charge of customers.
We also give our customers the opportunity to arrange shipment through their trusted forwarding company.
In this case we will give you all the information you need to organize shipment. To complete the procedure we will need the waybill issued by your forwarder.