An Alkeria camera that I had on loan got broken. What should I do?
You have to get in contact with our Technical Support: go on our website, and into your User Area you'll find on the right sidebar a dedicated section for technical issues.
Please point out your camera model, its serial number, and the reported issue: our technical staff will guide you through the repair procedure.
As regard repair costs, the terms defined in the viewing contract are valid.
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