I need to cancel my RMA. What should I do?

If for any reason the RMA has to be canceled, you may send an e-Mail to the Sales Dept.:
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Include the following:

  • RMA number(s)
  • Reason for the cancellation request
  • Include the RMA number(s) also in the Subject line.

Note that RMAs may or may not be canceled/reversed depending on what stage the RMA shipment is at when the request is submitted.